At Briony Explore, we are dedicated to delivering your orders safely and efficiently to your doorstep. Our shipping process is designed to ensure a smooth experience from purchase to delivery.
Order Processing
Once your order is confirmed, our team carefully prepares your package to ensure it meets our quality standards. Processing usually takes 1-2 business days before the item is shipped out.
Packaging
We take great care in packaging your items securely to protect them during transit. All orders are packed with durable materials to prevent damage and ensure your products arrive in perfect condition.
Shipping Methods
We use reliable courier services to handle the delivery of your orders. The method of shipping may vary depending on your location and order details, but we always strive to select the best available option to get your package to you safely.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing tracking information, allowing you to monitor the progress of your delivery until it reaches you.
Delivery Confirmation
To ensure the safety of your package, delivery will require a signature upon receipt. If you are unavailable at the time of delivery, the courier may leave a notification with instructions on how to collect your package.
Customer Support
If you have any questions or concerns about your shipment, please feel free to contact us at [email protected]. Our customer service team is here to assist you and provide updates on your order status.
Lost or Damaged Shipments
In the rare event that your package is lost or arrives damaged, please notify us immediately at [email protected].